1. How long can I rent the decor for?
Our rental periods typically range from one to three days, depending on your event date and needs. If you require a longer rental period, please contact us to discuss your options. How does the rental process work?
2. Do you offer delivery and setup services?
Yes! We offer delivery services for an additional fee. Our team will deliver the decor to your event venue and return to collect the items after your event is over.
3. What happens if any of the decor items are damaged or lost during my event?
We understand that accidents can happen. In the event that any decor items are damaged or lost during your event, please contact us as soon as possible to discuss replacement or repair options.
4. What payment methods do you accept?
We accept payment via credit card, debit card, and bank transfer. Payment is required in full at the time of booking to secure your rental date.
5. Do you offer refunds or cancellations?
We understand that plans can change. Please refer to our cancellation policy for information on refunds and cancellations.
6. Can I return the decor items early?
Yes! If you no longer need the decor items, you can return them early. Please contact us to arrange a pickup time.
